All products we source and offer are guaranteed 100% authentic. We source products directly from brand’s boutiques, established department stores and retailers.

A copy of the original purchase receipt and gift receipt (where applicable) are included with all orders.

It means that you can still enjoy after-sale and care services offered by the brands wherever you are.

Unless otherwise stated, all items we promote and source for our clients are brand new.

All items are dispatched with box (on some items), dustbag, authentication card, carrier bag as provided by the retailer.

In the case of sourcing rare and hard-to-find items, we always prioritise brand new items. We can also source consigned or pre-loved items if our client is happy to consider those.

We aim to locate items within 1-2 working days.

Lead time for items sourced from outside France can be longer. We will advise and make sure you are happy with the timeline before we process your order.

To process your order, we require you to provide the following details: your name, contact number, email address, delivery addresses.

Learn more about how we treat your personal information in our Privacy Policy.

The final price on our invoice includes:

Item retail price (RRP) + Our service fee + Shipping fee

See more information in our Terms and Conditions.

Within the same country, we accept payment by bank transfer and transfer wise

For bank transfer, you are responsible for any incurred bank processing.

We ship worldwide, serving clients in the UK, USA, Australia, the UAE, Hong Kong, Singapore, Indonesia, Vietnam, Korea to name a few.

We ship to any country covered by UPS Worldwide Express or DHL Express Worldwide from France. See the full country list on the courier’s website: DHL and UPS.

All of our shipments come with tracking information.

*Country of destination and parcel weight/dimensions directly affect DHL/UPS shipping cost. Please contact us for more information.

We ship all orders using UPS/DHL courier services from France.

International delivery would be up to 14 working days

If you require delivery by a certain date, please let us know before purchasing so we can advise of alternative shipping services that meet your requirement.

You will receive a shipment confirmation with tracking information via email once your item is dispatched from our French office.

You may also receive notifications via text from our partner couriers DHL/UPS.

We endeavour to inform international clients of all available tracking and delivery updates. However, we may not be able to advise of an exact delivery window as such information is not always available from our partner couriers.